27.08.2020

POKA's safety instructions and office services

We’re minimizing all traffic at our offices to prevent the spread of the coronavirus. Please activate Pivo’s digital student card, and contact us remotely.

Remember to activate your Pivo digital student card!

Pivo’s digital student card is an official student certificate that works just like a plastic student card. Instructions on how to activate Pivo’s student card on our website. Remember to read our Frequently Asked Questions or contact us if you have any problems with activating Pivo.

Our customer service serves primarily remotely

You can contact the person you’d like or send us a message on Facebook or Instagram.

Nina Yletyinen: membership payments, administration
Tiia Kyllönen: member services, trusteeship, peer tutoring
Julia Lintulaakso: Customer Service in English, member services, communications, international tutoring
Aino Pesonen: OOTA, Into, study circles, coffee breaks, Discord
Riikka Valkama: SYKETTÄ memberships & services, gym electronic key rentals and returns

You can find POKA’s staff members’ contact information here.

Our offices will open on week 39

We’re minimizing all traffic at our offices to prevent the spread of the coronavirus. Please activate Pivo’s digital student card, and contact us remotely. You can find our contact info here.

If you have an urgent need to visit our offices, please follow POKA’s safety instructions. All visitors to the POKA offices must follow POKA’s safety instructions!

POKA’s safety instructions

• Please favor Pivo and our remote services
• Don’t come to the office if you’re feeling sick
• Disinfect your hands when entering and leaving the office
• Don’t knock on the door or try to come in if we’re closed
• Pay online beforehand. We don’t accept cards or cash at the office!
• Only one customer at a time
• Remember safe distances, don’t queue!

Our offices are open only by appointment

Membership sticker for your student card

We’re minimizing all traffic at our offices to prevent the spread of the coronavirus. Please activate Pivo’s digital student card, and contact us remotely. You can find our contact info here.

If you have an urgent need to get a physical membership sticker for your student card, please follow POKA’s safety instructions. All visitors to the POKA offices must follow POKA’s safety instructions!

Instructions on how to pick your student card or membership sticker up:

• Please favor Pivo and our remote services
• Don’t come to the office if you’re feeling sick
• Don’t knock on the door or try to come in if we’re closed
• Pay online beforehand. We don’t accept cards or cash at the office!
• Only one customer at a time
• Remember safe distances, don’t queue!
• Disinfect your hands when entering the office
• Remove your old membership sticker and the possible SYKETTÄ sticker
• Stick your new membership sticker and possible SYKETTÄ sticker on your student card at the counter, POKA’s employee will check your card through the plexi glass
• Disinfect your hands when leaving the office

Read more about SYKETTÄ Sports Services' autumn here.